Role: Desktop Support/Network Engineer
Location: Cleveland, Ohio (Day1 Onsite)
Type: Full Time
Mandatory Skills:
• Advanced troubleshooting skills for Windows-based end-user computing.
• Experience with ticketing systems (e.g., ServiceNow).
• Proficiency in Cloud Infrastructure.
• Knowledge of Active Directory (AD), SCCM configuration and customization, DNS, VOIP, and VPN.
• Effective Communication and customer service skills.
• Ability to work collaboratively in a team environment.
• Analytical Thinking and problem-solving abilities.
• Proactive system monitoring and issue detection skills.
Thanks & Regards,
Mamatha k,
Sr.Resource Specialist,
+1 949-676-0346
Email: mamatha@yochana.com /
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